Support

How-to-use Patmark software

How-to-use MarkinBOX software

Contact information

Feel free to make inquiries using the email form, telephone or facsimile.

TEL:+1-310-214-3367
FAX : +1-310-214-3372

Downlaod information

Access to the download website.

Support of discontinued products

Here is a policy regarding with discontinued product.

Period of supply parts: 5 years from end of production

Period of repair support: 7 years from end of production

Discontinued product list and support period as of now.
End of production End of supply parts End of repair support
MB1 Controller April 2013 April 2018 April 2020
MB3315 August 2014 August 2019 August 2021
MB8020 November 2015 November 2020 November 2022
MB2 Controller December 2016 December 2021 December 2023

*Some products may not be able to get repaired as supply parts have ended even though before the end of repair support. Please contact our support desk before placing an order for repair.